Apple
iPads, Laptops, iCloud and Apple Apps
How do I take a screenshot on an Apple device?
On an iPhone: https://support.apple.com/en-us/HT200289 On an iPad: https://support.apple.com/en-us/HT210781 On a Mac: https://support.apple.com/en-us/HT201361
Where is the Apple Store? (What is the Student app, formerly Self Service?)
On your iPad, please search and locate the "Student" app to install apps. Formerly known as Self Service The Student app is our school district's app store for students. The "Student" app icon looks like this:
How to use Jamf Parent to Manage Your Child's School-Issued Device
Jamf Parent is a free iPhone, iPad, Apple Watch, and Android app that allows you to manage your children's school-issued iPads. Using Jamf Parent, you can restrict and allow apps and device functionality on your children's devices. You can only manage your children's devices between the following...
iCloud
How do I sign into iCloud?
On web browsers: Students and Staff connect to https://www.icloud.com Then enter your district email address, as your Apple ID. Password: Students use your district's email password. Staff members: use your Microsoft Office password. On iPads: the "Settings" app. and tap On the iPad locate The...
How do I sign out of iCloud?
The following link shows how to sign out of iCloud on iPads, Laptops, etc: https://support.apple.com/en-us/HT208242
iPads
iPad related questions
Why is my school iPad WiFi not working?
Please read the whole answer before proceeding. It will help us to find out if the problem is with the iPad, or something else.The Basics First WiFi radio waves get weak if your device is away from the router, or if dense walls exist between them, etc..The radio waves coming out of most WiFi rout...
How do I reset my iPad?
Read the instructions before starting. Soft Reset Steps (Helps with stuck apps, and resets WiFi. Does NOT delete student work.): Plug in your iPad to a power source. Close all open apps. (Here is how: http://rusd.tech/faq/#how-do-i-close-open-ipad-apps). Press and hold down the Sleep/Wake...
How do I quit open iPad apps?
Double tap the Home button to open the app switcher. Swipe right or left to scroll through recently used apps and find the app you're looking to close. Press and hold the app window, then swipe up (without lifting your finger off the glass) to send it off the screen. Press the Home button once to...
My iPad glitches...apps freeze or crash, what do I do?
Press and hold the Power button and the Home button at the same time. Wait for the device to reboot and then release the buttons once the Apple logo appears.
My iPad is not charging, what do I do?
If you have confirmed that the cable and charger are good, by testing them on a different iPad or iPhone and also trying a different power outlet, then proceed with the following steps: Press and hold the Power button and the Home button at the same time. Wait for the device to reboot and th...
How do I update my iPad software?
Plug in your iPad to a power source. Close all open apps. (Here is how: http://rusd.tech/faq/#how-do-i-close-open-ipad-apps). Make sure the iPad is connected to the Internet. Touch on " Settings". Then " General". Then " Software Update", wait a moment, the iPad will check online if there is any...
How do I reinstall/update an app on my iPad?
On the iPad, locate and open our district app store called "Self Service". Locate the app that you would like to reinstall. Then click on "Reinstall" Check for the app on the home screen to confirm it is reinstalling. If the steps above do not reinstall the app, please, contact us at: help@reeds...
How do I shutdown my iPad?
On your iPad locate and tap on the "Settings" app, Then tap on "General", Then on the right column, all the way to the bottom, tap on "Shutdown".
Where is my iPad's name?
On your iPad locate and tap on the "Settings" app, then tap on "General", then tap on "About", the iPad's name is located on the top right column, on the row labeled "Name".
Where is my iPad's Serial Number?
On your iPad locate and tap on the "Settings" app. Then tap on "General", then tap on "About". The serial number should be on the righthand side column. It is 12 characters long. If you wish to copy the serial number to paste into a help ticket, press and hold on the serial number and Copy optio...
How do I remove/delete an iPad app?
Please Note: Sometimes students are prevented from deleting apps Touch and hold any app on the Home Screen, then tap Edit Home Screen. The apps begin to jiggle. Tap the "x" of the app that you want to remove, then tap delete. If you changed your mind, you can re-install it again from the "Self ...
How to Access the “Everyone Can iPad” ebook
Please click below to open the PDF version: How to Access the Everyone can iPad eBook.pdf 656.75 KB
How do I access ClassLink as a student on a school iPad?
To access ClassLink as a student on a school iPad: Go to the ClassLink app on your iPad (If you are unable to find the ClassLink app please install/reinstall from Self Service). Either: Sign in with Google (use your school Google email address and password) or If you have a QR code provided by y...
How to use Jamf Parent to Manage Your Child's School-Issued Device
Jamf Parent is a free iPhone, iPad, Apple Watch, and Android app that allows you to manage your children's school-issued iPads. Using Jamf Parent, you can restrict and allow apps and device functionality on your children's devices. You can only manage your children's devices between the following...
